Privacy Policy

Welcome to Baltimore Custom Saunas.

Your privacy is important to us. We are dedicated to safeguarding the personal information you choose to share while visiting our website or communicating with our team. This Privacy Policy explains what information we collect, how it is used, and the measures we take to keep your data secure.

By using or interacting with this website, you acknowledge and agree to the practices described below.

1. Information We Collect

With your permission, Baltimore Custom Saunas may collect the following types of information:

Name – Used to personalize communication and respond accurately to your requests.
Phone Number & Email Address – Used to deliver estimates, schedule appointments, confirm project details, and provide updates related to your sauna installation.

We collect only the information you voluntarily provide through website forms, quote requests, emails, or phone calls.
We do not automatically collect personal information, and we do not use cookies to track individual users for identification purposes.

2. How Your Information Is Used

Your information is used solely to deliver the services you request and to enhance your experience with our company. Common uses include:

Responding to questions and preparing accurate quotes

Coordinating appointments or consultations

Confirming project details, materials, and scheduling

Improving our website’s performance and internal processes

We never sell, rent, or share your information with marketers or unrelated third parties.

If a project requires collaboration with licensed contractors, limited information may be shared only when necessary to complete your sauna installation.

SMS Communication:
If you provide a mobile number, it may be used to send project-related text messages. Standard messaging rates may apply. You may opt out anytime by replying STOP. Your SMS information will never be shared with outside parties.

3. Consent to Use

By submitting personal information through forms on baltimorecustomsaunas.com, or by contacting us via phone or email, you give consent for us to collect and use your information as described in this policy.

If you prefer not to share information online, you may contact us directly at (443) 806-9555.

4. Your Rights & Opt-Out Options

We respect your control over your personal data. At any time, you may:

Opt out of texts or emails

Request that your information be removed from our system

Update or verify the information we have on file

To make a privacy-related request, contact us:
📞 (443) 806-9555
🌐 https://baltimorecustomsaunas.com/contact

We respond to all requests promptly and carefully.

5. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our services, data practices, or legal requirements. Any revisions will be posted on this page. Continued use of the website following changes signifies your acceptance of the updated policy. We encourage you to review this page occasionally.

6. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out to us:

Baltimore Custom Saunas
📍 Serving Baltimore & Surrounding Maryland Communities
🌐 https://baltimorecustomsaunas.com
📞 (443) 806-9555

We are committed to respecting your privacy while helping you create a healthier, more relaxing space in your home or business.